Privacy Policy

At Scorelaries, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for the Service, including:

• Name, email address, phone number, and job title
• School/institution name and address
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)

1.2 School Data

As part of providing our services, we collect and store school-related data including:

• Student information (names, grades, attendance records, academic performance)
• Staff information and employment records
• Class schedules and curriculum data
• Financial records related to fee collection and payments
• Communications within the platform (forum posts, messages)

1.3 Automatically Collected Information

When you access the Service, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage subscriptions
• Communicate with you about updates, security alerts, and support
• Generate reports and analytics for your institution
• Ensure the security and integrity of our platform
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational security measures to protect your data:

• 256-bit SSL encryption for all data transmission
• Regular security audits and penetration testing
• Access controls and multi-factor authentication
• Regular data backups and disaster recovery procedures
• Secure, Tier 3 data centers with 24/7 monitoring

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With your consent: We may share information when you have given us explicit permission.
• Service providers: We may employ third-party companies to facilitate our Service (e.g., payment processing, hosting). These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain your personal information and school data for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will retain your data for 30 days, after which it will be permanently deleted unless we are required to retain it for legal compliance.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information (subject to certain exceptions).
• Portability: You can request a copy of your data in a machine-readable format.

7. Children's Privacy

Our Service is used by educational institutions to manage student information. We collect student data only as directed by the school and for educational purposes. Parents or guardians should direct any inquiries about their child's information to their school. If you believe we have collected personal information from a child without appropriate consent, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes:

• Lawful basis for processing (contract performance, legal obligation, legitimate interests, or consent)
• Data Processing Agreements with all sub-processors
• Data Protection Impact Assessments for high-risk processing
• Breach notification within 72 hours

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer: